Last updated October 24, 2026
Who we are
Horizon Scales ("we," "us") is a digital growth agency based in Boise, Idaho. This policy explains what information we collect through horizonscales.com, how we use it, and the choices you have. Questions? Email kaip@horizonscales.com.
What we collect
Information you give us. When you send a message through the form on our site, we receive your name, business name, email address, and anything else you choose to enter, such as your type of business, service area, the services you're interested in, and your message. When you email us directly, we receive your email address and whatever you include.
Where it's stored. Form messages are saved in our Google Workspace account (Google Sheets and Gmail) so we can reply and keep track of conversations.
Information collected automatically. Like most websites, our hosting provider may record basic technical details when you visit, such as your IP address, browser type, and the pages you view. Our site also loads fonts from Google Fonts, which means Google receives your IP address when the page loads.
We don't use advertising cookies or tracking pixels on this site today. If we add analytics or ad tracking later, we'll update this policy first.
How we use it
- To reply to your message and answer your questions
- To keep a record of our conversations
- To keep our site secure and working properly
If you'd rather we didn't follow up, just tell us and we'll stop.
Who we share it with
We don't sell or rent your personal information. We share it only with service providers that help us run the business, such as our email, scheduling, and website hosting tools, and only so they can do that work for us. We may also share information if the law requires it or to protect our rights.
How long we keep it
We keep your information for as long as we need it to talk with you and serve you as a client, and to meet legal or accounting requirements. You can ask us to delete it at any time.
Your choices
You can ask us to show you, correct, or delete the information we have about you. Email kaip@horizonscales.com and we'll respond within 30 days.
Do Not Track
Some browsers send a "Do Not Track" signal. Because we don't track visitors across other websites, our site doesn't change its behavior in response to that signal.
Security
We use reasonable measures to protect your information, but no website or email system is completely secure.
Children
Our site is meant for business owners. We don't knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we'll post the new version here and update the date at the top.